Effective Date: 2025-2026
At Wild Rinjani, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services, including trekking packages, tours, and online inquiries.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, address, and payment details when you book a trekking package or contact us.
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Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
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Usage Information: Pages visited, time spent on the site, and interactions with our content.
2. How We Use Your Information
Your information is used to:
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Process your bookings and payments for trekking packages.
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Provide customer support and respond to inquiries.
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Send updates, promotions, or newsletters (only if you opt-in).
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Improve our website and services based on user behavior.
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Comply with legal obligations.
3. Sharing Your Information
Wild Rinjani does not sell or rent your personal information to third parties. We may share information with:
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Service providers: Payment processors, transportation partners, and accommodation providers.
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Legal authorities: When required by law or for safety purposes.
4. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. Cookies help us:
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Remember your preferences.
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Analyze website traffic and performance.
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Personalize content and offers.
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Your Rights
You have the right to:
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Access your personal data.
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Correct or update inaccurate information.
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Request deletion of your data.
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Withdraw consent for marketing communications.
To exercise your rights, contact us at info@wildrinjani.com.
7. Third-Party Links
Our website may contain links to third-party websites. Wild Rinjani is not responsible for the privacy practices of other sites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the policy was last revised. Continued use of our website constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Wild Rinjani
Email: wildrinjanilombok@gmail.com
Phone: +62 818-0578-1686
Address: Jl. Pariwisata, Senaru, Kec. Bayan, Kabupaten Lombok Utara, Nusa Tenggara Bar. 83354
